Sunday, March 1511:00AM – 12:00PM Hyatt Regency Austin The way companies interact with customers has changed forever. In this new world of extraordinary information access, customers are empowered to direct their own purchasing journeys. And they are forming opinions, drawing conclusions and influencing others well before they are interacting with brands. So the seminal question […]

I’m right now at UBM’s Everything Channel Virtual Show on Data Security , while sitting at my desk. It’s very impressive with an exhibit hall, networking lounge and well done presentations. I wish I could spend more time with it, but I have a client onsite that’s going to cut my participation down. However, in […]